Fombag Bean Bag Chairs Reviews

870  Excellent
TrustScore 4.5 out of 5

4.4

In the Furniture Store category

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Reviews  870



Rated 5 out of 5 stars

Great product and customer service

Had to send back liner because zipper broke off. They attempted to repair but it could not be repaired. They sent new one and was updated throughout process. Great customer service for my experience and the product is the best money I have ever spent. Very comfortable and a fan favorite at my house. I catch my boys on it all the time and sometimes the wife even steals it from me for naps.


Rated 1 out of 5 stars

I still have not recieved the product or a refund.

I ordered the 8ft bean bag and paid for it as well as paying extra for priority delivery. A couple days ago I received an notice from FedEx saying I should contact the company. I tried sent an email and still have yet to receive a response. Today I received notice that it was "delivered" and signed for in Las Vegas by an S Martinez. I live in Colorado, the shipping address is Colorado, and my name is nothing like S Martinez. This has been a horrible experience.

Reply from Fombag Bean Bag Chairs

Hello Bethany!

We received your previous correspondance sent to us on March 9th at 9:57pm and we replied to it on March 10th at 10:06am when we opened up again, but sadly it seems you did not get our response... We will be sending you another message to assist you further with this matter!

Based on what we see it was damaged during transport with Fedex and they rerouted it back to us which we can help you with a reship! Speak to you soon!


Rated 5 out of 5 stars

Lovsac Cover - Replacement

Bought this to replace our super lovsac cover! May not be a “perfect” fit, but it’s perfect enough for us! Material is great quality, getting ready to order another one for our city lovsac!


Rated 5 out of 5 stars

Great product but even better people

Great product but even better people. I called to ask a question but decided not to leave a message. To my surprise they called me back 5 minutes later and had all the answers. Would highly recommend Fombag to anyone. Things may not look perfect in the beginning but from what I have seen they stand by their product and customers.


Rated 5 out of 5 stars

Since my purchase of my first Fombag…

Since my purchase of my first Fombag back in March 2021 I am thoroughly enjoyed my Fombag. I would definitely consider purchasing another one and have suggested Fombag to my friends and family. Thank you Fombag!


Rated 4 out of 5 stars

Just got my 7ft memory foam chair/sofa

Just got my 7ft memory foam chair/sofa. I use sofa because it is huge. The fabric quality seems really good. I bought for my stepsons so they could lounge without worrying about dirty feet on my sofa! They love it and it is comfortable to them. I am giving 4 star because nothing is ever perfect. I’d say 4.75 for overall score. 5 for quality (though we will see how it wears). It came a few days beyond when it said to expect it so that’s why 4.75.


Rated 3 out of 5 stars

I ordered on January 4th and my order…

I ordered on January 4th and my order still hasn't shipped.

Reply from Fombag Bean Bag Chairs

Hello Jamie!

Apologies it seems you may not have received the tracking details, but your order has shipped! We are sorry for the wait there, sadly we are a bit backed up still, but I will be reaching out to you via email to get you those details ASAP!

Speak to you soon!


Rated 5 out of 5 stars

5 star company changed thing to make it right

Had a few problems but the company fixed everything for me to make it right. I love the product.

Reply from Fombag Bean Bag Chairs

Hello! Apologies for the delay on your order, we will be refunding your quickship as it seems your order did take longer than it should have to ship out! Instead of being generated in a day or two your tracking came in 4 days and we do apologize for that... The tracking generated however is working and your order is set to arrive on the 13th! We will be reaching out to you shortly via email to assist you in this matter!

Have a great day!


Rated 4 out of 5 stars

Late delivery of wrong product- rectified by exceptional customer service

The delivery was guaranteed by Christmas based on the order date and information provided on the website. Not only did the Fombag arrive a week later than expected, the wrong foam filled liner was shipped with the microsuede cover thus making the entire product unusable for its intended purpose.


Would be happy to update review after situation has been resolved


UPDATED REVIEW:

After reaching out to the company, Customer Service was extremely prompt and professional. They were kind enough to ship correct part the next business day, but allowed me to keep the mistake for inconvenience.
The 4ft foam lounger I purchased seems to be of a good quality microsuede cover. However, as I have noticed in other reviews as well, It seems to be me lacking in the fill. Luckily I have the smaller bag that I am going to combine into the larger to give it a fuller/more firm feel. Prolonged use of the bag seems to cause more of a flattening effect than originally anticipated.

I also own a large Shredded Foam Pillow from another competitor and would say although the inner liner is made from a slightly thinner product, other than overall "fullness" of the bag, which is still reasonably comparable, the value of the lounger is well worth the cost.

Would definitely recommend over larger companies, if not for the great bargain, and relatively good quality product, but overall some of the best customer service; from attentiveness, to desire to resolve the issue and restore reputation of company.

Reply from Fombag Bean Bag Chairs

Hello!

We do apologize for that, sadly the holiday season can be quite hectic and even when we get it out with enough time, local delays can lead to it being late as the shipping services we use can be quite swamped as well...

Of course no problem at all, we will be reaching out to you ASAP to fix that issue for you and ensure we improve your experience with us!


Rated 5 out of 5 stars

Awesome

Because I’m 6’3” and the occasional spiller of things, I went for a big dark bag, specifically the 7’ with charcoal color. I’ve had this bag over 3 months now, and it has been amazing! It took less than a week to fully break it in. It is the only furniture I use at this point (aside from my bed… though this is great for naps), and it can easily fit a second person. Being able to wash the outer layer is fantastic as it gets a light dusting of chip crumbs or whatever. It’s very heavy, which makes fluffing it somewhat difficult, but that’s an easy concession considering how comfy it is. Super fantastic purchase, no regrets here, and I love it so much I even left a review… and I don’t really ever do that :)
Thanks for the good work Fombag!


Rated 1 out of 5 stars

I paid for quick shipping and was told

I paid for quick shipping and was told when I placed the order on the 13th that I would receive it by the 24th. This was suppose to be a Christmas gift from Santa for a little girl who is going to be very sad on Christmas morning.

Reply from Fombag Bean Bag Chairs

Hello! I do apologize for that, but your order was shipped in time for it to arrive for the holiday season, sadly however when checking your tracking number we see that it is still under pending status 8 days later meaning that it was lost during transit.... Again we are very sorry for this, the holiday season is quite hectic and we did get your order out on the 17th which is usually more than enough time for it to arrive as it did with many other orders, but sadly we had a stroke of bad luck with yours being lost when it was on its way... We will reach out to via email and do our best to assist you in this matter! Speak to you soon!


Rated 5 out of 5 stars

Would be good if it had a LOT more filling

UPDATE: A Fombag representative contacted me after my first review and immediately initiated steps to improve my experience with my Fombag. I sent in a photo of my "too flat" bag, and they sent additional foam to fill it, free of charge. My Fombag is absolutely wonderful now with the added foam! I'm very satisfied with this product now, and the customer service response was great!

I have previously purchased a giant beanbag chair from another company and absolutely love it! It is a 7'x4' beanbag that stands about 3 feet tall - it looks literally just like the big fluffy beanbag you see in the giant bean bag advertisements. I wanted to order a couple more giant beanbags for our home and let the kids have the original for their room, and I was drawn to Fombag because of the 8'x8' option. While I'm happy with the size and quality of the cover, the beanbag as a whole was kind of disappointing. I think it would be great if there were about 2x the foam filling inside, but as it stands, the bean bag is no thicker than your standard mattress, even after we let it expand for over a week and fluffed it multiple times. It looks nothing like the photo in the advertisement. I was hoping to be able to plop onto it safely like I could with my old beanbag, but with this Fombag, I absolutely hit the floor... hard. I think this product would be fabulous with a good bit more filling, however. Maybe my purchase was just a faulty one, but it just doesn't work for me.

Reply from Fombag Bean Bag Chairs

Hello!

It sounds like your bag is in need of more fill and we can provide that for you! We will reach out to you via email to assist you ASAP!


Rated 1 out of 5 stars

Shredded Foam Not Shredded!

The foam I received was supposed to be shredded, but wasn't shredded at all. Just big pieces of left over foam, although the foam itself was of good quality.
Shredding the foam wouldn't have taken much work, but would make your customers satisfied.

Reply from Fombag Bean Bag Chairs

Hello!

We do apologize that the foam pieces are not to your liking, but it should not be causing any issues with your bag as it should still be comfortable overall! We will be reaching out to you via email to assist you further with this and see if we can fix this issue!


Rated 5 out of 5 stars

Fombag team is great, the product is eh.

The experience and the shipping was great. The product itself is not as fluffy as i thought it would be. I do understand it takes a fee days to fluf up but I thought it would be more stout than it is.
I bought another brand as well and they are the same way so I realized foam bags in general are not the way to go unless u pay out the ass.