The real real did an excellent job, but the usp service was terrible. they left my package down stairs where anyone can pick it up just lying on top of all the mailbox. I was home and never brought to my door. I was tracking the whole day. It was late at night. I had to look for it. Thank God I found my 2000 package
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Order arrived within 3 business days. All items were nicely packaged and came in better condition than I expected. Thank you.
The Most Lovely Store Ever. The merchandises are excellent, and I received great service. No one can beat The Real Real. I cannot spend a day without visiting The Real Real App.
I purchased a beautiful Gucci bag. The only issue was the packaging, but it was taken care of immediately. It would be nice if these expensive bags had free shipping!
I was nervous about ordering jeans online… in the past, it’s always been hit or miss
Yet, I was interested in Moussy Denim, so I gave it a shot.
Perfect…..the delivery was on time, the packaging was great and the jeans fit!!
Great prices, great items, and they get delivered quickly, however, most of the time the box the goods come in are in terrible shape with gaping holes in them!!!!
Gorgeous. Thank you so much!!!
The bags I ordered were delivered promptly, packaged well and were as described.
I picked out a t-shirt, it was exactly as described and arrived immediately. What's not to love?
Sent back last Friday. No refund yet. Took my credit card quickly. Return still waiting. Work at Neiman Marcus. Not good customer setvice
First time buyer, and after being scammed on Poshmark I was ready to be disappointed. To my surprise the bag was even more nice than I thought it would be since there was only a stock photo, and it had clearly been cleaned before being packaged, which is super appreciated!
Hulmes Leather Bag . I bought a beautiful Hulmes bag on here and am very happy with it . The only reason I didn’t give 5 stars is that I had a really hard time getting my first time user discount code to work . It took about 5 attempts . It could have just been operator error ( me )
Exactly as described and how it looked online I love it and will continue to shop at the real real
Item sent promptly and exactly as described except for the color. It said brown in the description but turned out to be charcoal..
I have worked with the RealReal for several years and have always found them to be fair and to give great service. I highly recommend them.
Bad condition the leather is so bad 200 in the garbage
The items are throughly inspected whether shipping items or
the items purchased. The payment and items sold option is a bit confusing, but it will soon close out after all items sell. It is hard to determine if item was returned that reduced the pay out amount?
recommend a lot
When purchasing I was prepared for the “very good” condition but was not expecting it to be practically flawless! So happy with this purchase!