Elegant Themes Reviews

19,732  Excellent
TrustScore 5 out of 5

4.9

In the Software Company category

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Reviews  19,732



Rated 5 out of 5 stars

A solid performer and support to match

I've used the Elegant Themes "Divi" WordPress theme for quite a while (over a year now). This team created a solid performing theme for whatever you could imagine. It's easy to use, elegant in design - In short, it get's the job done and then some. But what impresses me most is their support team. When you're trying to do something in tech (or change the world), eventually things go wrong. But, I don't have worries about things going wrong because their support is amazing. Give them a shot, they've never let me down.


Rated 5 out of 5 stars

Fantastic

Fantastic, responsive, friendly help on an issue that even required some CSS code. Great job!!


Rated 4 out of 5 stars

Really personable!

Great service! Really personable and I feel very comfortable with everyone who has helped me.

I'd go a whole 5-stars if I always got an answer right away.

Thanx all.


Rated 5 out of 5 stars

Amazing service

Rea was amazing and very quick to help me fix all my issues. Thank you so much for the wonderful service and for being so patient with me. You're a star!


Rated 5 out of 5 stars

Very efficient support

I had a strange issue on my wordpress divi site. After un-successfull googling, i discovered the Support Chat !
The problem was fixed in about one hour, remotely and very efficiently. They were very quick at pointing out my configuration error.


Rated 5 out of 5 stars

Excellent Customer Service!

I've been a client of Elegant Themes for over two years now and I've been really happy with their customer service. I've contacted support quite a few times with technical website questions and every time they get back to me with a detailed response in a timely manner. Great company!


Rated 5 out of 5 stars

Excellent

Excellent. Quick. You promised to be back in a few hours, but you replied immediately <3
Your service has so far been awesome. I'm brand new to Divi, and this option - to chat with you - is crucial! I most likely live in a time zone very different from yours, and still I was met so quickly. Thank you :)


Rated 4 out of 5 stars

Nifty support system got my problem fixed

Divi support was able to solve my issues promptly using their remote access issue. Only issue I had was that the support personnels were asking me to perform certain trouble-shooting tasks that I had already indicated I've done when I opened the chat ticket.


Rated 5 out of 5 stars

Elegant Themes and their support are outstanding

Choosing Elegant Themes has to be one of the best business decisions I've taken. Their support is out of this world. As a lifetime member I feel like I have a team there to support me every day. Working for myself this is a great backup!