I've used the Elegant Themes "Divi" WordPress theme for quite a while (over a year now). This team created a solid performing theme for whatever you could imagine. It's easy to use, elegant in design - In short, it get's the job done and then some. But what impresses me most is their support team. When you're trying to do something in tech (or change the world), eventually things go wrong. But, I don't have worries about things going wrong because their support is amazing. Give them a shot, they've never let me down.
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Fantastic, responsive, friendly help on an issue that even required some CSS code. Great job!!
Fast and good looking theme with a really friendly support team, have been very happy for the past years.
Great service! Really personable and I feel very comfortable with everyone who has helped me.
I'd go a whole 5-stars if I always got an answer right away.
Best customer support ever and beautiful themes!
Rea was amazing and very quick to help me fix all my issues. Thank you so much for the wonderful service and for being so patient with me. You're a star!
Great product and First class support to go with it whenever i have needed any help, would definitely recommend.
I had a strange issue on my wordpress divi site. After un-successfull googling, i discovered the Support Chat !
The problem was fixed in about one hour, remotely and very efficiently. They were very quick at pointing out my configuration error.
Kumar help me and show me the solution more effective for my problem!
I've been a client of Elegant Themes for over two years now and I've been really happy with their customer service. I've contacted support quite a few times with technical website questions and every time they get back to me with a detailed response in a timely manner. Great company!
I got all the help I needed. Even if it took a bit longer to find the problem, support was really helpful and finally found the solution and now everything works how it should! Thank you!
Excellent. Quick. You promised to be back in a few hours, but you replied immediately <3
Your service has so far been awesome. I'm brand new to Divi, and this option - to chat with you - is crucial! I most likely live in a time zone very different from yours, and still I was met so quickly. Thank you :)
Fast and got it right on the first try. Top notch service.
Divi support was able to solve my issues promptly using their remote access issue. Only issue I had was that the support personnels were asking me to perform certain trouble-shooting tasks that I had already indicated I've done when I opened the chat ticket.
Choosing Elegant Themes has to be one of the best business decisions I've taken. Their support is out of this world. As a lifetime member I feel like I have a team there to support me every day. Working for myself this is a great backup!