Great service from start to finish. Jamie 3183 messaged me the night before to give me a time then messaged the morning of the appointment to say was in his way! Explained what was wrong and replaced the part. Was very helpful and service was really quick. Definitely recommend
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Engineer Jamie 3183 rung me to say he was on his way he arrived promptly within the time slot. Carried out the problem on my detergent dispenser drawer for my washing machine very quickly and got it sorted and was very polite.
Job well done replacement door locks broken for the second time the manufacturer needs to get the packaging of replacement parts improved
Graham Telfer was very friendly and helpful. He performed the repair in a few minutes. He also arrived within the time window he had provided the day before. Delighted.
Engineer arrived promptly within time slot. Carried out repair quickly and efficiently, was very polite and amicable. One criticism with regard to booking repair was that there was insufficient notice of timeslot, 24 hours notification of timeslot would be more helpful.
I would like to leave a review for julie meldrum , i have just spoken to julie and she was fantastic at dealing with my querys and has got my job booked, super efficent service and very polite
Thanks so much julie 😊👌👍 A+ customer service
Tony is very nice, well prepared for the job. He sorted out the problem of the fridge and fixed it quickly.
He has brought some parts just in case we need those, he’s very thoughtful.
Steph Wilkinson sorted my rearranged appointment in no time at all. Very ple6and helpful.
Appalling service use sub contractors who have little knowledge and damaged my property and then think they have no liability Elizabeth nix still waiting for email as promised ! STAY CLEAR
Very good customer service and very polite. Call was answered straight away and no off putting long wait.
The customer service representative, i think her name was "Elaine" was very helpful, polite and friendly. She put me at ease during our conversation and made sure she made each point clear and easy to follow.
Jamie 3183 was was very knowledgeable and professional, and his service excellent, quickly repairing the fault on my dishwasher.
Chris pascoe was extremely helpful when he came to repair my cooker very polite chap
Jamie 3183 text to say he would be arriving on time
He was polite, answered any questions, got on with the job.
He identified the fault on the cooker.
He helped adjust the strip light in the kitchen which he didn't need to do.
Attended to my washing machine to explain to me how functions works. Fantastic service would recommend
I spoke with Sarah Weaver this morning about the problem I have with my brand new Hisense oven which was installed on the 17th February 2022. She was extremely helpful and courteous giving me confidence my problem will be addressed.
Fantastic customer service from a lady called Katie. Very patient whilst I was looking for all documents I needed. Very friendly
Razzak 4053 really helpful and polite tried his best to repair my machine unfortunately needs to orders new motor